FAQ

Frequently asked questions

What is the shipping cost?


Chef AAA do FREE delivery to all over the states, Alaska and Hawaii excluded.




How long does it take to ship to ...


We gaurantee the ship-out the same day of your order or next day from our warehouse! Your will be notified of the estimated shipping date if your ordered the items are temporarily out of stock. Generally, it takes around 2 to 3 days to ship to west coast states (Washington, California, Texas...), 3 to 5 days to east coast states (Florida, New York, Louisiana...). Tracking info shall be sent to you for your reference.




Can I go to your warehouse to pick up the products?


Yes! Your are more than welcome to come to our warehouse to look around our products and pick up your ordered ones at 9845 Painter Ave, #L/M, Whittier, CA 90605 You are always welcome to come and visit our location.




What is the warranty policy of the products?


All the products enjoy 1-3 year warranty on parts and 5 year warranty for compressor. Any after sales problems, please contact 562-360-4652 Our team is here for you all the time!




What methods of payment are accepted online?


-Credit/Debit Card (Visa, MasterCard, American Express & Discover)

-PayPal.

-Cashier’s Check or Money Order

-Wire Transfer

-ACH/EFT




Do you have lift-gate service?


Yes! The carriers help to unload the unit in front of your door, and you are responsible for move the unit inside.





Contact

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Office: 562-907-8090

Email: sales@chefaaa.com 

Address: 9845 Painter Ave, suite L/M

Whittier, CA, 90605

Mon - Fri: 9am - 5pm​​

Saturday: 10am - 4pm​

Sunday: By Appointment Only